Mailchimp
  1. Home
  2. /
  3. Ticketing Policies

Ticketing Policies

How to Buy Tickets?

Tickets may be purchased online, by calling the local box office at 213-761-7061, or our AudienceView ticketing partner at 866-811-4111 (formerly OvationTix). Currently there are no in-person sales at the theater.

Online purchases receive a purchase confirmation via email. If you opt into receiving emails from Skylight, you may also receive "Know Before You Go" email 24 hours in advance of your event. Print your purchase confirmation and bring it with you or show it on your phone.

We reserve the right to adjust your seat location. If we do make a seating adjustment, know that our goal is your health and safety. Tickets that are not used by the event's published start time may be voided and resold.

Impacting Access: The Ticket Initiative: A major barrier to cultural participation is cost. The Ticket Initiative provides theatregoers affordable access to the performing arts by helping to mitigate this obstacle. If you’ve purchased an affordable ticket at Skylight Theatre in the past (Pay What You Want, Student, Senior, Under30, Neighborhood, etc.) odds are you’ve benefited from the Ticket Initiative. Now you can choose to purchase an affordable subsidized ticket or select a Pay It Forward ticket to help give access to others.

Theatre Entrance / When Do The Doors Open?

The theatre's entrance is not visible from the street.  Located next to Skylight Books, the entrance door is found by walking through the dining patio; entrance door is at the back on the left. Theatre doors open 30 minutes before the start time. For your health and safety, guests may not gather in front of the entrance door prior to opening.

Checking in at the theater

Our audience policy requires complete Covid-19 vaccinations before the date of attendance, which is defined as 14 days following a final dose of Johnson & Johnson, Pfizer, Moderna, or Astra-Zeneca vaccine.  Each guest mush show proof prior to entering the building via a copy or photo of your DCD vaccination card, and/or a copy or photo of an official immunization record from outside the United States.  Currently, we are not admitting anyone under the age of 12.

Mask-wearing is required indoors at our theater for all audience members and staff, regardless of vaccination status, until further notice.

Guests may not eat or drink inside the building. If you must drink water while in your seat, or require reasonable accommodation regarding continuous mask wearing for health reasons or a closely held religious belief, email us at info@skylight theatre.org as soon as possible. Seating is impacted and we may not be able to accommodate you without prior notice.

Accessible Seating

A limited number of wheelchair and handicap accessible seats are available for people with disabilities and their companions.  Accessible seating tickets may be purchased online or by calling the Box Office. We recommend that you contact the local Box Office prior to purchase to ensure appropriate seating and ease of access.

No Late Seating

There is no late seating. No exceptions.  We hate turning people away, but Covid restrictions and the theatre's design don't allow for seating after the performance begins.

Tickets Exchanges

There are no refunds for tickets. You may exchange your tickets for a different date of the same production or you may turn the value of your tickets into a donation. To be eligible for exchange, the Box Office must be notified at least 24 hours prior to the show's date/time. There is a minimum $8.00 per ticket exchange fee plus any applicable ticket upgrade costs; FlexTicket holders do not pay exchange fees. Tickets listed for sale through third parties, agencies or brokers are not eligible for exchange, donation, return, or refund.

Sold Out Performances / Wait List/ Standby Tickets

During the pandemic we are handling Sold Out Performances as follows. There are five Standby tickets available for Sold Out performances at the highest Standard Ticket price; no more than 2 tickets per purchase. All purchases must be completed in advance through the local Box Office (213 761-7061). At the performance, if no seat becomes available we will immediately refund your Standby Ticket purchase back to your card.

Ticket Prices

Refer to the individual event.  Valid Picture ID is required.

Affordable Tickets, Discounts, Pay What You Can

For each play in our 2021/22 Season we are scheduling at least 3 Pay What You Want performances, making ten $20 seats available at all performances (except Opening), as well as offering a limited number of Advance Purchase discounted tickets for: Students, guests Under30 and Seniors (65+). Valid picture id for each discount ticket purchased must be provided when you arrive at the theatre. FlexTicket Packages for the Season offer up to 31% discount on tickets and have unlimited free exchanges.

During the pandemic there are no sales at the door. For assistance or information, contact the local Box Office: (213) 761-7061 or BoxOffice@SkylightTix.org

Group Sales

Contact the local box office at BoxOffice@SkylightTix.org or by calling (213) 761-7061.  Group Sales begin at 8 tickets.

Skylight Theatre Company, 1816 ½ N. Vermont Ave, Los Angeles, CA 90027
© 2018 Skylight Theatre Company l (213) 761-7061 l Mission l Board of Directors | Privacy Policy
twitterfacebookyoutube-playinstagramvimeo